Aplicaciones de inteligencia artificial para la gestión documental: experimentos, potencial y desafíos
DOI:
https://doi.org/10.26512/rici.v18.n1.2025.56534Palabras clave:
Inteligencia artificial, Gestión de documentos, Revisión bibliográfica, BibliometríaResumen
Desde 2022, con el lanzamiento de ChatGPT, la Inteligencia Artificial (IA) ha ganado notoriedad, popularidad y aplicación en diferentes sectores. La gestión documental (GD) se encuentra entre los dominios que pueden beneficiarse de esta solución computacional. En este contexto, este trabajo busca responder cómo se puede utilizar la IA para la gestión documental. El objetivo general es analizar la aplicabilidad de la Inteligencia Artificial para la Gestión Documental. Específicamente, buscamos identificar literatura científica que aborde la intersección entre IA y GD; identificar trabajos, autores y grupos relevantes para estudios que involucran IA y GD; identificar métodos, técnicas y aplicaciones de IA para la gestión de documentos; e, identificar referentes teóricos, perspectivas y tendencias de investigación. Para ello, adopta una perspectiva multimetodológica para revisar la literatura científica. Los procedimientos constan de cuatro fases. En el primero se realizó una búsqueda en Scopus, para el periodo de 2013 a 2023, con la cadena (“gestión documental” O “gestión de registros” O “gestión documental electrónica”) E “inteligencia artificial”. En la segunda fase, los datos recogidos en Scopus fueron analizados con la herramienta VosWiewer, con el fin de establecer un análisis cuantitativo y bibliométrico. En la tercera fase se leyeron los títulos, resúmenes y palabras clave de los artículos encontrados en Scopus y Consensus para seleccionar una bibliografía válida para el tema estudiado.
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