Information mediated as an instrument of social transformation

Abstract

We present a research result that aimed to analyze the information mediation strategies used by professionals working in the Municipal Public Library Capistrano de Abreu, located in the city of Maranguape-Ceará, Brazil, in order to understand the practice of mediating practice and information as an instrument of social transformation. The qualitative approach and the method of exploratory research are used in the methodological course. Data were collected through interviews and questionnaires, and analyzed by the Bardin content analysis technique, with the establishment of categories. The results demonstrate the strategies of approximation and mediation occurring through the established interaction between users, professionals and library, when the users are motivated to participate in the planning of the services offered. It is concluded that the library should focus on planning and carrying out mediation actions that favor the appropriation of information through social interventions, such as cultural actions, oral and reading mediations, workshops among others, opening the doors to the community, positioning itself and mobilizing in front of society, as it provides information services to the local population. These events tend to instigate collective participation, where experiences are shared and knowledge is built.