Impact of Team Competencies on Performance
Keywords:
Skills, Collective skills, Shared cognitions, Work teamsAbstract
Job competences have been traditionally understood as individual properties. However, due to the increasing implementation of teams in organizations, is defended also that competences can be treated as a collective characteristic. The main goal of this study was demonstrate that competencies are collective properties and they act as predictors of team
performance. The empirical study was undertaken with information collected from 51 Brazilian airports which tasks are organized on teams (106; 3 until 33 members). Team members offered information about competences, and leaders offered information about performance of teams. The results demonstrated that collective competencies explain around 20% of the performance. Based on those results, team competences are defended as collective characteristic that predict results of teams.
Downloads
References
Bole, V., Fink, L. & Prašnikar, J. (2016). Customer focus competencies and the dynamics of project teams. Total Quality Management & Business Excellence, 27(1-2), 198-214.
Brandão, H. P. (2009). Aprendizagem, contexto, competência e desempenho: Um estudo multínivel (Tese de Doutorado não publicada). Universidade de Brasília, Brasil).
Brandão, H., Borges-Andrade, J. E., Puente-Palacios, K. E., & Laros, J. A. (2012). Relationships between learning, context and competence: A multilevel study. Brazilian Administration Review (BAR), 9, 1-22.
Bruno-Faria, M. F., & Brandão, H. P. (2003). Competências relevantes a profi ssionais de T&D de uma organização pública do Distrito Federal. Revista de Administração Contemporânea, 3, 35-56.
Burke, M. J., & Dunlap, W. P. (2002). Estimating interrater agreement with the average deviation index: A user’s guide. Organizational Research Methods, 5, 159-172.
Cannon-Bowers, J., & Salas, E. (2001). Refl ection on shared cognition. Journal of Organizational Behavior, 22, 195-202.
Cannon-Bowers, J. A., Tannenbaum, S. I., Salas, E., & Volpe, C. E. (1995). Defi ning team competencies and establishing team training requirements. In R. Guzzo & E. Salas (Eds.), Teams effectiveness and decision making in organizations (pp. 333-380). San Francisco: Jossey Bass.
Carbone, P. P., Brandão, H. P., Leite, J. B. D., Vilhena, M. P. (2006). Gestão por Competência e gestão do conhecimento. Rio de Janeiro: Editora FGV.
Chan, D. (1998). Functional relations among constructs in the same content domain at diff erent levels of analysis: A typology of compositions models. Journal of Applied Psychology, 83,
-246.
Cooke, N., Salas, E., Cannon-Bowers, J., & Stout, R. (2000). Measuring team knowledge. Human Factors, 42, 151-173.
Cooke, N., Salas, E., Kiekel, P., & Bell, B. (2004). Advances in measuring team cognition. In E. Salas & S. Fiore (Eds.), Team cognition: Understanding the factors that drive process and performance (83-106). Washington, DC: American Psychological Association.
Durand, T. (2006). L’alchimie de la compétence. Revue Française de Gestion,160, 261-291.
Fiore, S., & Schooler, J. (2004). Process mapping and shared cognition: Teamwork and the development of shared problems models. In E. Salas & S. Fiore (Eds), Team cognitions: Understanding the factor that dive process and performance (pp 133-152). American Psychologycal Association: Washington.
Gilbert, D. T., Fiske, S. T., & Lindzey, G. (1998). The Handbook of social psychology (4th Edition). New York: McGraw-Hill.
Hackman, R. (2002). Leading teams: Setting the stage for great performances. Boston: Harvard Business School Press.
Hauland, G. (2008). Measuring individual and team situation awareness during planning tasks in training of en route air traffic control. The International Journal of Aviation Psychology, 18(3), 209-304.
Hertel, G., Konradt, U., & Voss, K. (2007). Competencies for virtual teamwork: Developmentand validation of a web-based selection tool for members of distributed teams. European Journal of Work and Organizational Psychology, 15(4), 477-504.
James, L., Choi, C., Ko, Ch., McNeil, P., Minton, M. Wright, M. A., & Kim, K. (2008). Organizational and psychological climate: A review of theory and research. European Journal of Work and Organizational Psychology, 17, 5 ”“ 32
Kaplan, S., Laport, K.,& Waller, M. J. (2013). The role of positive aff ectivity in team eff ectiveness during crises. Journal of Organizational Behavior, 34, 473-491.
Klein, K. J. & Kozlowski, S. W. J. (2000). A multilevel approach to theory and research in organizations. In K. Klein & S. Kozlowski (Eds), Multilevel theory, research, and methods in organizations: Foundations, extensions, and new directions (pp. 3-88). San Francisco: Jossey-Bass.
Kozlowski, S., & Chao, G. (2012). Macrocognition, team learning, and tam knowledge: Origins, emergence, and measurement. In E. Salas, S. Fiore, & M. Letsky (Eds), Theories of team cognition: Cross-disciplinary perspectives (pp 19-48). New York: Tylor & Francis Group.
Le Boterf, G. (2003). Desenvolvendo a competência dos profissionais (3ª. Ed.). Porto Alegre: Artmed.
Menard, S. (1995). Applied logistic regression analysis (Thousand Oaks: Sage University paper series on quantitative applications in the social sciences). Recuperado de http://books.google.com.br/books?id=EAI1QmUUsbUC&printsec=frontcover&dq=applied+logistic+regression+analysis+menard&hl=en&sa=X&ei=8JmbU9rKCsmjsQSm7oCQAQ&ved=0CBsQ6AEwAA#v=onepage&q=applied%20logistic%20regression%20analysis%20menard&f=false
Puente-Palacios, K. E., & Portmann, A. C. (2009). Equipes de trabalho: Fundamentos teóricos e metodológicos da mensuração de seus atributos. Revista Avaliação Psicológica - IBAP, 8, 369-379.
Puente-Palacios, K., & González-Romá, V. (2013). Gestão de equipes de trabalho. In L. De O. Borges & L. Mourão (Orgs.), O trabalho e as organizações: Atuações a partir da Psicologia (pp. 311-338). Porto Alegre: Artmed.
Puente-Palacios, K., Martins M do C., & Palumbo, S. (2016). Desempenho de equipes: Desenvolvimento de uma medida. PSICO-USF, 21(3). 513-525.
Rentsch, J. & Woeher, D. (2004). Quantifying congruence in cognition: Social relations modeling and team member schema similarity. In E. Salas & S. Fiore (Eds.), Team cognitions: Understanding the factor that dive process and performance. (pp. 11-31). Washington: American Psychologycal Association.
Salas, E., Cooke, N., & Rosen, M. (2008). On teams, teamwork, and team performance: Discoveries and developments. Human Factors, 50, 540-547.
