The relationship between context, attitudes and well-being in organizational change
Keywords:
Organizational change, Organizational environment, Attitude, Well-beingAbstract
A model was proposed to assess whether attitudes mediate the relationship between the context of organizational change and well-being. A quantitative study was conducted to test the model in three Brazilian public organizations that underwent organizational change processes. Seven hundred, ninety-five employees answered the organizational change context attributes scale, attitudes toward organizational change scale and scale of well-being in the workplace. Analyses of validity and reliability were carried out for all measures using three different samples, while Path Analysis were performed to test the mediation model. The model was partially corroborated suggesting the influence of attitudes and attributes of change on the well-being. In addition, the study provides mediation as a methodological strategy that can be used in further research.
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References
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Haunted by the past: Effects of poor change management
history on employee attitudes and turnover. Group &
Organization Management, 36(2) 191-222.
Bouckenooghe, D. (2010). Positioning change recipients’ attitudes
toward change in the organizational change literature. The
Journal of Applied Behavioral Science, 46(4), 500”“ 531.
Bryson, A., Barth E. & Dale - Olsen, H. (2013). The Effects
of Organizational Change on Worker Well-Being and the
Moderating Role of Trade Unions. Industrial and Labor
Relations Review.66 (4), 989-1011.
Choi, M. (2011). Employees’ attitudes toward organizational
change: A literature review. Human Resource Management,
50(4), 479-500.
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change, coping with change, and turnover intentions. European
Journal of work and Organizational Psychology, 15(1), 29-45.
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Management Science, 57 (2), 240 ”“ 256.
Dessen, M. C., & Paz, M. G. T. (2010). Bem-estar pessoal
nas organizações: o impacto de configurações de poder e
características de personalidade. Psicologia: Teoria e Pesquisa,
26(3),549-556.
Devos, G., Buelens, M., & Bouckenooghe, D. (2007). The
contribution of content, context, and process in understanding
openness to organizational change: two experimental simulation
studies. Journal of Social Psychology, 147(6), 607-629.
Fugate. M., Prussia G. & Kinicki A.J. (2012). Managing employee
withdrawal during organizational change: The role of threat
appraisal. Journal of Management, 38(3).890-914
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employability modifies the impacts of unemployment and job
insecurity on life satisfaction and mental health. Journal of
Health Economics. 30(2) .265”“76.
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hospital restructuring, anger, hostility and psychosomatics in
nurses. Journal of Community and Applied Social Psychology,
10, 155-161.
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past and anticipated future downsizing on survivor wellbeing:
an equity perspective. Journal of Occupational Health
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Kim, T.G., Hornung, S. & Rosseau (2011). Change-supportive
employee behavior: Antecedents and the moderating role of
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Downsizing, restructuring, and privatization (78”“94). Oxford,
England: Blackwell.
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reactions to organizational change. Journal of Applied Social
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organizational change: validation of a scale. Psychology in
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individual e organizacional: o papel das atitudes, dos
valores, do poder e da capacidade organizacional. Revista de
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Respostas à Mudança Organizacional: Testando o Papel
Mediador das Atitudes. Psicologia: Teoria e Pesquisa,
31(2), 259-268.
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social exchange theories to predict employee strain in reformed
public sector contexts. Journal of Public Administration
Research and Theory, 19, 555-578.
Oreg, S., Vakola, M., & Armenakis, A. (2011). Change Recipients’
Reactions to Organizational Change: A 60-Year Review of
Quantitative Studies. The Journal of Applied Behavioral
Science. 47(4), 461-524.
Preacher, K. J., & Selig, J. P. (2012). Advantages of Monte Carlo
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multilevel SEM framework for assessing multilevel mediation.
Psychological Methods,15, 209-233.
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N.
P. (2003). Common method biases in behavioral research:
A critical review of the literature and recommended
remedies. Journal of Applied Psychology, 88(5), 879-903.
doi:10.1037/0021-9010.88.5.879
Rafferty, A. E., & Griffin, M. A. (2006). Perceptions of Organizational
Change: A Stress and Coping Perspective. Journal of Applied
Psychology, 91(5), 1154-1162.
Rafferty, A. E., & Restubog, S. L. D. (2010). The impact of change
process and context on change reactions and turnover during a
merger. Journal of Management, 36: 1309-1338.
Santos, J. N., Neiva, E. R., & Andrade-Melo, E. A. (2013).
Relação entre clima organizacional, percepção de mudança
organizacional e satisfação do cliente. Psicologia: Teoria e
Pesquisa, 29 (1), 31-39.
Self, D., Armenakis, A., & Schraeder, M. (2007). Organizational
change content, process and context: A simultaneous analysis
of employee reactions. Journal of Change Management, 7(2),
211-229.
Vakola, M., Tsaousis, L., & Nikolaou, L. (2004). The role of
emotional intelligence and personality variables on attitudes
toward organizational change. Journal of Managerial
Psychology, 19(2), 88-110.
Van de Ven, A. H., & Sun, K. (2011). Breakdowns in implementing
models of organization change. The Academy of Management
Perspectives, 25(3), 58-74. DOI: 10.5465/AMP.2011.63886530.
Weinner, B, J. (2009). A theory of organizational readiness for
change. Implement SCI, 4: 67. Publicado on-line em 19 de
outubro de 2009. doi: 10.1186/1748-5908-4-67.
Haunted by the past: Effects of poor change management
history on employee attitudes and turnover. Group &
Organization Management, 36(2) 191-222.
Bouckenooghe, D. (2010). Positioning change recipients’ attitudes
toward change in the organizational change literature. The
Journal of Applied Behavioral Science, 46(4), 500”“ 531.
Bryson, A., Barth E. & Dale - Olsen, H. (2013). The Effects
of Organizational Change on Worker Well-Being and the
Moderating Role of Trade Unions. Industrial and Labor
Relations Review.66 (4), 989-1011.
Choi, M. (2011). Employees’ attitudes toward organizational
change: A literature review. Human Resource Management,
50(4), 479-500.
Cunningham, G. B. (2006). The relationships among commitment to
change, coping with change, and turnover intentions. European
Journal of work and Organizational Psychology, 15(1), 29-45.
Dahl, M.S. (2011). Organizational Change and Employee Stress.
Management Science, 57 (2), 240 ”“ 256.
Dessen, M. C., & Paz, M. G. T. (2010). Bem-estar pessoal
nas organizações: o impacto de configurações de poder e
características de personalidade. Psicologia: Teoria e Pesquisa,
26(3),549-556.
Devos, G., Buelens, M., & Bouckenooghe, D. (2007). The
contribution of content, context, and process in understanding
openness to organizational change: two experimental simulation
studies. Journal of Social Psychology, 147(6), 607-629.
Fugate. M., Prussia G. & Kinicki A.J. (2012). Managing employee
withdrawal during organizational change: The role of threat
appraisal. Journal of Management, 38(3).890-914
Green, F. (2011). Unpacking the misery multiplier: How
employability modifies the impacts of unemployment and job
insecurity on life satisfaction and mental health. Journal of
Health Economics. 30(2) .265”“76.
Greenglass, E. & Burke, R.J. (2000) The relationship between
hospital restructuring, anger, hostility and psychosomatics in
nurses. Journal of Community and Applied Social Psychology,
10, 155-161.
Kalimo, R., Taris, T. W., & Schaufeli, W. B. (2003). The effects of
past and anticipated future downsizing on survivor wellbeing:
an equity perspective. Journal of Occupational Health
Psychology, 8(2), 91-109.
Kim, T.G., Hornung, S. & Rosseau (2011). Change-supportive
employee behavior: Antecedents and the moderating role of
time. Journal of Management, 37(6), 1664-1693.
Kivimaki, M., Vahtera, J., Griffiths, A., Cox, T., & Thomson, L.
(2000). Sickness absence and organizational downsizing. In
R. J. Burke & C. L. Cooper (Eds.), The organization in crisis:
Downsizing, restructuring, and privatization (78”“94). Oxford,
England: Blackwell.
Kline, R.B. (2010). Principles and Practice of Structural Equation
Modeling. New York: Guilford Press.
Kruglanski, A. P., A; Higgins, E; Capozza, D. (2007). “On the
move” or “staying put”: Locomotion, need for closure, and
reactions to organizational change. Journal of Applied Social
Psychology, 37(6), 1305-1340.
Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal, and coping.
New York: Springer
Lines, R. (2005). The Structure and Function of Attitudes Toward
Organizational Change. Human Resource Development
Review, 4, 8-32. doi: 10.1177/1534484304273818
Maes, G., & Van Hootegem, G. (2011). Toward a dynamic
description of the attributes of organizational change. Research
in Organizational Change and Development, 19, 191-231.
doi:10.1108/S0897-3016(2011)0000019009
MacKinnon, D. P., Fairchild, A. J., e Fritz, M. S. (2007). Mediation
analysis. Annual Review Psychology, 58, 593-614.
McDonald, R. P., & Ho, M.-H. R. (2002). Principles and practice in
reporting structural equation analyses. Psychological Methods,
7(1), 64”“82.
McFarlin, D. & Sweeney, P. (1992). ‘Distributive and procedural
justice as predictors of satisfaction with personal and
organizational outcomes.’, Academy of Management Journal,
35, 3, 626 - 637.
Neiva, E. R. (2012). Mudança organizacional e seus efeitos
colaterais: Estresse, adoecimento e bem-estar nas organizações.
In M. C. Ferreira & H. Mendonça (Orgs.), Saúde e bem-estar
no trabalho: Dimensões individuais e culturais (pp. 268-345).
São Paulo, SP: Casa do Psicólogo.
Neiva, E.R., Odelius, C.C. & Ramos, L.D. (2015). The
Organizational Change Process: Its Influence on Competences
Learned on the Job. BAR, Brazilian Administration Review,
12 (4), 324-347.
Neiva, E. R., Ros, M., & Paz, M. G. T. (2005). Attitudes towards
organizational change: validation of a scale. Psychology in
Spain, 9(1), 81-90.
Neiva, E. R., & Paz, M. G. T. (2012). Percepção de mudança
individual e organizacional: o papel das atitudes, dos
valores, do poder e da capacidade organizacional. Revista de
Administração (São Paulo), 47, 22-37.
Nery, E. R., & Neiva, V. F (2015). Variáveis de Contexto e
Respostas à Mudança Organizacional: Testando o Papel
Mediador das Atitudes. Psicologia: Teoria e Pesquisa,
31(2), 259-268.
Noblet, A. J., & Rodwell, J. J. (2008). Integrating job stress and
social exchange theories to predict employee strain in reformed
public sector contexts. Journal of Public Administration
Research and Theory, 19, 555-578.
Oreg, S., Vakola, M., & Armenakis, A. (2011). Change Recipients’
Reactions to Organizational Change: A 60-Year Review of
Quantitative Studies. The Journal of Applied Behavioral
Science. 47(4), 461-524.
Preacher, K. J., & Selig, J. P. (2012). Advantages of Monte Carlo
confidence intervals for indirect effects. Communication
Methods and Measures, 6, 77-98.
Preacher, K. J., Zyphur, M. J., & Zhang, Z. (2010). A general
multilevel SEM framework for assessing multilevel mediation.
Psychological Methods,15, 209-233.
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N.
P. (2003). Common method biases in behavioral research:
A critical review of the literature and recommended
remedies. Journal of Applied Psychology, 88(5), 879-903.
doi:10.1037/0021-9010.88.5.879
Rafferty, A. E., & Griffin, M. A. (2006). Perceptions of Organizational
Change: A Stress and Coping Perspective. Journal of Applied
Psychology, 91(5), 1154-1162.
Rafferty, A. E., & Restubog, S. L. D. (2010). The impact of change
process and context on change reactions and turnover during a
merger. Journal of Management, 36: 1309-1338.
Santos, J. N., Neiva, E. R., & Andrade-Melo, E. A. (2013).
Relação entre clima organizacional, percepção de mudança
organizacional e satisfação do cliente. Psicologia: Teoria e
Pesquisa, 29 (1), 31-39.
Self, D., Armenakis, A., & Schraeder, M. (2007). Organizational
change content, process and context: A simultaneous analysis
of employee reactions. Journal of Change Management, 7(2),
211-229.
Vakola, M., Tsaousis, L., & Nikolaou, L. (2004). The role of
emotional intelligence and personality variables on attitudes
toward organizational change. Journal of Managerial
Psychology, 19(2), 88-110.
Van de Ven, A. H., & Sun, K. (2011). Breakdowns in implementing
models of organization change. The Academy of Management
Perspectives, 25(3), 58-74. DOI: 10.5465/AMP.2011.63886530.
Weinner, B, J. (2009). A theory of organizational readiness for
change. Implement SCI, 4: 67. Publicado on-line em 19 de
outubro de 2009. doi: 10.1186/1748-5908-4-67.
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Published
2018-11-20
How to Cite
Franco, K. S., Neiva, E. R., Nery, V. de F., & Demo, G. (2018). The relationship between context, attitudes and well-being in organizational change. Psicologia: Teoria E Pesquisa, 32(5). Retrieved from https://periodicos.unb.br/index.php/revistaptp/article/view/19395
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Section
Estudos Empíricos
