Resistance and Lived Conceptions for managing and promoting Quality of Life and Health at Work
DOI:
https://doi.org/10.26512/gs.v10i3.26356Keywords:
Innovation Resistance; Lived Conceptions; Quality of work life; Public servant; Interpretive analysis.Abstract
In the organizational context of the current world, negative consequences can be seen from the accelerated transformations present in the production of goods and services, making work precarious. In order to promote Quality of Work Life -QWL and stimulate well-being in the workplace, actions are elaborated by the areas of people management and occupational health that are not always successful. This failure seems to be linked to the phenomenon of users' resistance to new programs or services offered in an institution. As the promotion of QWL in the Federal Public Service is recent, the actions consistent with a policy of promotion and protection of workers' health mean an innovation in the researched institution. Since such promotion of QWL is a new type of service to be offered, to effect it, it is necessary to break resistances or barriers arising either in situational or individual variables of the organization. Therefore, highlighting conceptions about QWL arising from the daily experience of the servants and identifying the resistances perceived by them in the adoption of these programs, serves as a starting point to support the formulation of strategies to break these barriers. Four conceptions and four resistances that are recommended to be considered for an effective implementation of QWL promotion actions were revealed.
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