Psychological Assistance Protocol in a Human Reproductive Service of Brazilian Unified Health System

Abstract

This paper presents an improved solution for the care of couples undergoing infertility treatments in a
public service. The purpose of the study was to develop a psychological treatment protocol. The methodology used was based on techniques of operations research and protocol elaborated of five steps: 1) construction of service flowchart; 2) preparation of semi-structured interview tool; 3) application of assessment tools; 4) creation of a support group for couples; 5) establishment of psychological intervention routine.As a result the elaborated protocol is presented. The creation of this protocol aims to contribute to the necessary systematization, improving the quality of comprehensive care to these couples.