Digitalisation in Civil Law
Digital Reputation
DOI:
https://doi.org/10.26512/lstr.v17i1.53937Keywords:
Digital Technologies. Information Rights. Personal Data Protection. Electronic Interaction. Information Security.Abstract
[Purpose] The study aims to explore new aspects of digitalisation, the formation of a legal regime for the use of services for the preservation and transmission of information and their impact on digital reputation.
[Methodology/approach/design] The main methods of research were analysis and synthesis, dialectical method, method of deduction and generalisation. Alternative approaches to the preservation and transmission of information that affect the digital reputation of citizens are emphasised.
[Findings] The directions of the development of legislation for the formation of civil society’s reputation to digital services and legal regime, as well as effective mechanisms for the use, transfer and preservation of information in the field of civil law are determined. The quality of digital services for the citizens of the Republic of Kazakhstan, as well as their legal protection in the field of informatisation, is addressed in this study. A brief review of international acts in the information sphere and their application in foreign countries in the context of human rights protection in the conditions of digital transformation was made. Measures that are taken to increase the digital trust of citizens in the course of the introduction of new technologies into public life were considered.
[Practical implications] The results of the study may be useful in the development of new norms of civil law by responsible officials taking into account the introduction of new technologies to ensure effective digitalisation of all processes in society, which will increase trust in innovative processes in society and thus affect the digital reputation in general.
Downloads
References
Akhmedova, А., Marimon, F., Mas-Machuca, M. 2020. Winning strategies for customer loyalty in the sharing economy: A mixed-methods study. Journal of Business Research, 112, 33-44. https://doi.org/10.1016/j.jbusres.2020.02.046
Berlee, A. 2017. Digital inheritance in the Netherlands. Journal of European Consumer and Market Law, 6, 256-260. https://ssrn.com/abstract=3082802
Chen, Y., Yu, Z. 2024. Digitalization, trust, and sustainability transitions: Insights from two blockchain-based green experiments in China’s electricity sector. Environmental Innovation and Societal Transitions, 50, 100801. https://doi.org/10.1016/j.eist.2023.100801
Cheng, X., Mou, J., Yan, X. 2021. Sharing economy enabled digital platforms for development. Information Technology for Development, 27(4), 635-644. https://doi.org/10.1080/02681102.2021.1971831
China and US pursuing markedly different digital transformations. 2021. https://www.imd.org/news/competitiveness/updates-china-us-pursuing-markedly-different-but-equally-competitive-digital-transformations-wcc/
Chung, V., Dietz, M., Rab, I., Townsend, Z. 2020. Ecosystem 2.0: Climbing to the next level. https://www.mckinsey.com/capabilities/mckinsey-digital/our-insights/ecosystem-2-point-0-climbing-to-the-next-level
Civil code of the Republic of Kazakhstan (General part). 1994. https://online.zakon.kz/document/?doc_id=1006061
Constitution of the Republic of Kazakhstan. 1995. https://online.zakon.kz/document/?doc_id=1005029
Digital strategy: The key to the success of your IT transformation. 2024. https://profit.kz/articles/14860/Cifrovaya-strategiya-zalog-uspeha-vashej-IT-transformacii/
General Data Protection Regulation: Basic concepts and principles of application. 2021. https://assurance.by/v-fokuse/reglament-po-zashhite-dannyh-gdpr-osnovnye-ponyatiya-i-princzipy-primeneniya/
Guidelines on the protection of individuals with regard to the processing of personal data in a world of Big Data. 2017. https://rm.coe.int/16806ebe7a
Hamari, J., Sjöklint, М., Ukkonen, A. 2015. The sharing economy: Why people participate in collaborative consumption. Journal of the Association for Information Science and Technology, 67(9), 2047-2059. https://doi.org/10.1002/asi.23552
Han, W., Wang, X., Ahsen, E.M., Wattal, S. 2022. The societal impact of sharing economy platform self-regulations – An empirical investigation. Information Systems Research, 33(4), 1303-1323. https://doi.org/10.1287/isre.2021.1044
Heugas, А.С. 2021. Protecting image rights in the face of digitalization: A United States and European analysis. The Journal of World Intellectual Property, 24(5-6), 344-367. https://doi.org/10.1111/jwip.12194
Imamanazarova, A.N. 2023. The civil law regime of an electronic document in business activity in the regions of Central Asia. Global Biosecurity, 5(1). https://doi.org/10.31646/gbio.224
Jansen, B., Schreiner, A. 2023. Captured by digitization. International Journal for the Semiotics of Law, 36, 2179-2191. https://doi.org/10.1007/s11196-022-09958-7
Khamdamova, F. 2020. Influence of digital technologies on human rights: Positive influence, risks, trends and development prospects. International Journal of Innovative Technologies in Social Science, 6(27), 1-7. https://doi.org/10.31435/rsglobal_ijitss/30092020/7195
Kshetri, N. 2017. Blockchain’s roles in strengthening cybersecurity and protecting privacy. Telecommunications Policy, 41(10), 1027-1038. https://doi.org/10.1016/j.telpol.2017.09.003
Latzer, M. 2021. Digital trinity – Controllable evolution – Everyday religion. Characteristics of the socio-technical transformation of digitalization. https://dx.doi.org/10.2139/ssrn.3854485
Law of the Republic of Kazakhstan No. 370-II “On electronic document and electronic digital signature”. 2003. https://online.zakon.kz/document/?doc_id=1035484
Law of the Republic of Kazakhstan No. 401-V “On access to information. 2015. http://adilet.zan.kz/rus/docs/Z1500000401/z150401.htm
Law of the Republic of Kazakhstan No. 418-V “On informatization”. 2015. https://zakon.uchet.kz/rus/docs/Z1500000418
Law of the Republic of Kazakhstan No. 88-V “On public services”. 2013. http://adilet.zan.kz/rus/docs/Z1300000088
Law of the Republic of Kazakhstan No. 94-V “On personal data and their protection”. 2013. https://online.zakon.kz/document/?doc_id=31396226
Mazzella, F., Sundararajan, A., D’Espous, V., Möhlmann, M. 2016. How digital trust powers the sharing economy. IESE Insight, 30, 24-30. https://wrap.warwick.ac.uk/81581/
McCarthy, L. 2015. Digital assets and intestacy. The Journal of Science & Technology Law, 21(2). https://www.bu.edu/jostl/files/2015/12/McCARTHY_NOTE_FINAL-web.pdf
Mincifra summarised the results of a year of work of digital transformation leaders. 2024. https://profit.kz/news/65261/Mincifri-podvelo-itogi-goda-raboti-rukovoditelej-cifrovoj-transformacii/
Nohara, M. 2023. Digital reformation of Japanese civil procedures and its future prospects. https://law.stanford.edu/wp-content/uploads/2023/08/Monami-Nohara_digital-reformation-of-Japanese-civil-procedures1.pdf
Nuralievich, R.S., Bakhramovna, M.B. 2022. Civil legal regulation of the information intermediary in the sphere of electronic commerce of the Republic of Uzbekistan. Journal of Intellectual Property and Human Rights, 1(12), 32-50. http://journals.academiczone.net/index.php/jiphr/article/view/492
Nurieva, N. 2022. Limiting the limitless: How ecosystems are regulated in the USA and China. https://asiabblog.com/2022/05/china-ecosystems-regulation/
Protocol amending the Convention for the protection of individuals with regard to automatic processing of personal data. 2018. https://rm.coe.int/16808ac918
Pūraitė, A., Adamonienė, R., Žemeckė, A. 2020. Sustainable digitalization in public institutions: Challenges for human rights. European Journal of Sustainable Development, 9(3), 91-102. https://doi.org/10.14207/ejsd.2020.v9n3p91
Rating of social networks in Kazakhstan and what customers expect from them. 2023. https://profit.kz/news/64582/Rejting-socialnih-setej-v-Kazahstane-i-chto-ot-nih-zhdut-pokupateli/
Recommendation CM/Rec 2 of the Committee of Ministers to member States on the roles and responsibilities of internet intermediaries. 2018. https://rm.coe.int/1680790e14
Recommendation of the Council concerning Guidelines Governing the Protection of Privacy and Transborder Flows of Personal Data. 2024. https://legalinstruments.oecd.org/public/doc/114/114.en.pdf
Resolution adopted by the General Assembly No. 68/167 “Right to privacy in the digital age”. 2013. https://digitallibrary.un.org/record/764407?v=pdf
Resolution of the Government of the Republic of Kazakhstan “On approval of the State program “Digital Kazakhstan””. 2017. https://adilet.zan.kz/rus/docs/P1700000827
Ruzinazarov, S.N. 2022. Modern trends in improving the civil legislation of the Republic of Uzbekistan. Journal of Intellectual Property and Human Rights, 1(8), 1-16. http://journals.academiczone.net/index.php/jiphr/article/view/197
ter Huurne, M., Ronteltap, A., Corten, R., Buskens, V. 2017. Antecedents of trust in the sharing economy: A systematic review. Journal of Consumer Behaviour, 16(6), 485-498. https://doi.org/10.1002/cb.1667
The Gaia-X ecosystem – A sovereign data infrastructure for Europe. 2024. https://www.bmwk.de/Redaktion/DE/Dossier/gaia-x.html
The liability of public bodies for unlawful restriction of the right of access to information is to be strengthened. 2024. https://profit.kz/news/65441/Otvetstvennost-gosorganov-za-nezakonnoe-ogranichenie-prava-na-dostup-k-informacii-hotyat-usilit/
The UN Secretary-General’s Roadmap on Digital Cooperation. 2020. https://www.un.org/en/sg-digital-cooperation-panel
Ting, H.L.J., Kang, X., Li, T., Wang, H., Chu, C.K. 2021. On the trust and trust modeling for the future fully-connected digital world: A comprehensive study. IEEE Access, 9, 106743-106783. https://doi.org/10.1109/ACCESS.2021.3100767
Wirtz, B.W. 2021. Digital business and electronic commerce: Strategy, business models and technology. Cham: Springer. https://doi.org/10.1007/978-3-030-63482-7
World digital competitiveness ranking. 2023. https://www.imd.org/centers/wcc/world-competitiveness-center/rankings/world-digital-competitiveness-ranking/
Zhaubassar, A., Bozhanov, A., Korotich, S. 2023. To what extent does digitalization affect the corruption rate in Kazakhstan? Astana: Nazarbayev University. https://nur.nu.edu.kz/bitstream/handle/123456789/7546/Master%27s%20Project.pdf?sequence=1
Zheksembayeva, N., Emrehan, I., Jangabulova, A. 2020. Protection of information rights of citizens as a direction of legal science. Journal of Actual Problems of Jurisprudence, 92(4), 11-17. https://doi.org/10.26577/JAPJ.2019.v92.i4.02
Zhexembayeva, N., Jangabulova, A.K., Kuanalieva, G.A., Nakisheva, M.K., Konysbai, B.M. 2023. Human rights information in the context of digitalisation. International Journal of Electronic Security and Digital Forensics, 15(6), 555-566. https://doi.org/10.1504/IJESDF.2023.133963
Zhumadilova, M.A., Dussipov, Y.S., Arginbekova, G.I., Aitimov, B.Z., Milova, Y.V. 2023. Civil legal handling of electronic transactions: The essence and modern realities. Law, State and Telecommunications Review, 15(1), 160-176. https://periodicos.unb.br/index.php/RDET/article/view/43829
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Law, State and Telecommunications Review

This work is licensed under a Creative Commons Attribution 4.0 International License.
By submitting this paper to the Law, State and Telecommunications Review,
I hereby declare that I agree to the terms of the Creative Commons Attribution 4.0 International (CC BY 4.0).
